by Malcolm
Graham
The recommended book lists are updated regularly, so come back soon. You can order books directly from chapters.indigo.ca by clicking on the book title. Also see Diabetes Books & Articles. For other books, search chapters.indigo.ca directly.
| Title (click on to order) | Review |
| Preparing
Instructional Objectives Robert Mager |
In order to acquire specific skills and knowledge, the required performance, conditions, and criterion of acceptable user performance must be identified. This is achieved by the use of behavioral objectives. A behavioral objective is a description of a performance you want users to be able to demonstrate before you consider them competent. This book is a self-paced course on preparing objectives for testing the effectiveness of training course or procedural instructions. Also see How to Write a Book Book, Troubleshooting the Troubleshooting Course, and The Mager Six-pack (which includes Preparing Instructional Objectives, Measuring Instructional Results, Analyzing Performance Problems, Goal Analysis, How to Turn Learners On...without turning them off, and Making Instruction Work) |
| Designing
Web Usability Jakob Nielsen |
Presents guidelines for designing easy-to-use web sites. The main topics include web usability, page design, content design, site design, intranet design, accessibility, serving a global audience, future predictions, and keeping things simple. For anyone associated with designing web sites I consider this book essential reading. Also see Usability Engineering and Jakob Nielsen's web sites www.useit.com and Writing for the Web |
| Novations Gene Dalton and Paul Thompson |
Want to know how to successfully develop a career within an organization? This is an excellent book to help you do so. Good for both managers and staff. Also see Turning Feedback into Change and the Novations Group Home Page |
| The
Effective Executive Peter Drucker |
This was the first management book I read, one of the thinnest, and one of the most helpful! Before reading any other management book, I’d recommend you read any of Drucker’s books first. Also see Innovation and Entrepreneurship, Managing for the Future, Managing in a Time of Great Change, The Practice of Management, Managing for Results, and the Drucker Home Page |
| The
Human Side of Management George Odiorne |
Do you need help in managing people? If so, buy, read, and apply the ideas in this book. Also see Strategic Management of Human Resources and How Managers Make Things Happen |
| The
Fifth Discipline Peter Senge |
Two of my favorite phrases are "The only constant is change; learn to embrace it" and "the only sustainable competitive advantage is how quickly people can adapt to change." This book, along with its companion volume The Fifth Discipline Fieldbook, provide tools that can help your organization adapt and survive in today’s volatile business environment |
| Principle-centred
Leadership Stephen Covey |
One of the major weaknesses in businesses today is the lack of leadership, this book presents personal empowerment principles that can be used to build people and the organizations that they work in. Also see The 7 Habits of Highly Effective People and The 7 Habits of Highly Effective Families |
| Designing
and Writing Online Documentation William Horton |
I highly recommend this book to anyone who needs to design and write information for presentation online. Also see Illustrating Computer Documentation, The Icon Book, The Web Page Design Cookbook, Designing Web-based Training, and the Horton Home Page |
| Standards
for Online Communication JoAnn Hackos and Dawn Stevens |
This book presents guidelines that will help you design effective information development processes, documents, and online publishing strategies for the internet and corporate intranets. Also see Managing Your Documentation Projects and User and Task Analysis for Interface Design |
| Dynamics
in Document Design Karen Schriver |
This book will help you design and write documents that will be more effective in communicating information to readers |
| Human
Factors for Technical Communicators Marlana Coe |
Learn human factors basics and apply what you’ve learned to the design and presentation of both printed and online information |
| The
Visual Display of Quantitative Information Edward Tufte |
How do you present numerical data in a way that makes it both informative and interesting to look at? This is a question that I’ve asked myself many times during my 18 years as a technical communicator. You’ll find the answers in this book. Also see Envisioning Information and Visual Explanations |
| How
to Write Winning Proposals for Your Company or Client Ron Tepper |
Presents guidelines on how to write and present proposals that sell. If you need to write and present a proposal, this book presents guidelines based on the experience of 19 actual proposal writers. Also see The 10 Hottest Consulting Practices, Become a Top Consultant, and The Consultant’s Proposal, Fee, and Contract Problem-Solver |